Worksauce support
Need help with the Worksauce app or web app? We're here.
Email: tech@worksauce.com.au · Hours: Monday to Friday, 9am to 5pm AEST (Queensland time). We aim to reply within one business day.
Common questions
I can't sign in. The app uses the same email and password as app.worksauce.com.au. To reset your password, tap "Forgot password?" on the sign-in screen. Your account is set up by your business, so if you've never had a login, ask your manager.
I can't see a tab or a venue. What you see depends on the permissions your business gives you. Ask your Worksauce administrator.
I'm not getting notifications. Check notifications are on for Worksauce in your phone's settings, then sign out and back in.
The barcode scanner won't open. Allow camera access for Worksauce in your phone's settings.
Delete my account: see worksauce.com.au/delete-account.